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Cancellation Policies:

Rainout/Similar Cancellations:

Any class canceled by us because of rain, sickness, or any other event will be refunded in the form of class credit. We try to make a decision by 2pm on weekdays or 8:30am on weekends if it looks like it will likely rain, and you will receive an email if class is canceled.

 

 

Air Quality Policy:

Class will be canceled if the AQI is above 130 on Airnow.gov. If you are not comfortable with the AQI at the time of the class you can choose to use one of your allowed cancellations to receive full credit instead.

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Group Class Cancellation Policy:

You must commit to registering for the whole season. You are allowed to receive credit for two missed classes per season. In order to qualify for full credit we must be notified by email at least 48hrs before the lesson you will miss.

 

 

Any cancellation where 48hr notice is not given will receive only a 50% refund in the form of class credit. This includes no-shows, and cancellations due to sickness or emergencies.

 

 

Private/ Semi-Private Lesson Cancellation Policy:

You must commit to registering for the whole season. You are allowed to receive credit for two missed classes per season. In order to qualify for full credit we must be notified by email at least 48hrs before the lesson you will miss.

 

Any cancellation where 48hr notice is not given will receive only a 50% refund in the form of class credit. This includes no-shows, and cancellations due to sickness or emergencies.

 

 

For any semi-private lessons, all participants must agree to cancel to receive class credit. Example: If one student is not able to come to their 4 person semi-private lesson, they will still be charged the full amount for their portion of the lesson.

 

Refunds:

Customer satisfaction is guaranteed! If you need to withdraw after registering then any remaining classes will be refunded upon request. A 4% credit card transaction fee will be withheld from any credit card refunds.

Policy Agreement and Waiver:

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Please read our policy and waiver agreement below.

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