Rainout/Similar Cancellations:

Any class canceled by us because of rain, sickness, or any other event will be refunded in the form of class credit. We try to make a decision by 2pm on weekdays or 8:30am on weekends if it looks like it will likely rain, and you will receive an email if class is canceled.

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Air Quality Policy:

Class will be canceled if the AQI is above 150 on Airnow.gov. If you are not comfortable with the AQI at the time of the class you can choose to use one of your allowed cancellations to receive credit instead.

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Group Class Cancellation Policy:

You must commit to registering for the whole season. You are allowed to receive credit for two missed classes per season. In order to qualify for credit we must be notified by email at least 48hrs before the lesson you will miss. Exceptions to the 48hr rule are made for health or emergency related cancellations.

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Private/ Semi-Private Lesson Cancellation Policy:

You must commit to registering for the whole season. Unlike group lessons, private/semi-private lessons must be made up instead of credited. You are allowed to make up two missed classes per season. In order to qualify for a makeup we must be notified by email at least 48hrs before the lesson you will miss. Exceptions to the 48hr rule are made for health or emergency related cancellations.

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For any semi-private lessons, all participants must agree to cancel to receive class credit. Example: If one student is not able to come to their 4 person semi-private lesson, they will still be charged for their portion of the lesson.

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Green Hills Country Club:

For all classes at GHCC the same policies apply, except one cancellation is allowed per 4 week billing period instead of per season.

 

Customer satisfaction is guaranteed! If you are not happy with the quality of our lessons, then any remaining classes will be refunded upon request.